General FAQ PAGE

Help! I have problem playing the video files! Video doesn't play or no sounds.

Generally, most playback issues are due to not having the required Video Codec to play the video files.

 

These tables should be able to assist you in obtaining the codec and video players required

 

 

~ movie codec ~

~ link ~

wmv9 Codec

  

download

XviD Codec

 

download

Codec for *.mkv

Required for MKV playback

download

Codec for *.ogm

Required for OGM playback

download

Filter Pack

Filter Pack Containing:
VSFilter 2.33b - Required for ALL (OGM/MKV) softsubs (Updated 9/25/04)
Matroska Splitter 1.0.2.4 - Required for MKV playback
OggDS 0.9.9.5 - Required for OGM playback
CoreVorbis 1.0 - Decoder for OGG audio in MKV files
CoreAAC 1.0b9 - Decoder for AAC audio in MKV files

download

 

 

~ movie players ~

~ link ~

BSPlayer

Top Player for *.ogm playback

download

VideoLAN

Very good player / integrated codecs

download

The Core Media Player

Top player for *.mkv and *.ogm

download

Media Player Classic

Top player for *.mkv and *.ogm

download

 

I face problems downloading large files or experience disconnection during the downloading.

For downloading large size files, the best solution is to use Download Managers. Hentai Anime Online support resuming of downloading files so that you can start right from where the disconnection occurs. For a good and free download manager, you can go Here.

 

Account Issues

Account Issues

a. For Billing Enquires ,

    Email us at CCBill Support.

 

b. For Blocked IP/Account Issues ,

    Email us at CCBill Support.

 

Contacting Us

Technical Support

For Technical Issues like Broken Links, Video Playback problems, and/or General Enquiries  you can contact us at this EMAIL .

 

Do let us know if you encounter broken links so that we can resolve the issue ASAP.

Copyrights 2006 Hentai Anime Online